Privacy Policy

This privacy policy is for the website www.soundmind.org.uk and is operated by Elaine Bradley on behalf of SoundMind. We are committed to protecting and preserving the privacy of our visitors when visiting this site or communicating electronically with us. 

This policy sets out how we process any personal data we collect from you, or that you provide us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations.  Please read the following carefully to understand what happens to personal data that you choose to provide us with, or that we collect from you when you visit this site. By visiting our website you are accepting and consenting to the practices described in this policy. 

Types Of Information We May Collect From You:

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number.

Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

  • technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
  • information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

How We May Use The Information We Collect:

We use the information in the following ways:

Information you supply to us. 

We will use this information to provide you with information and/or services that you request from us.

Information we automatically collect about you. 

We will use this information:

  • to administer our site including troubleshooting and statistical purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.

Disclosure of Your Information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted third party website and hosting provider to facilitate the running and management of this website.  This hosting provider meets high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. 

We do not sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations. 

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our upmost to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 

Third Party Links

Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites. 

Use Of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

When you visit www.soundmind.org.uk we collect standard internet log information and details about the behaviour of visitors to our site.  We do this to find out things such as the number of visitors to the various parts of our site and to provide you with a better experience.  We collect this information in a way which does not personally identify you and we do not match it with any further data on an individual user. 

Cookies are small text files that are placed on your device to help our website provide a better user experience.  Cookies are stored on your individual device and you have full control over their use.  

How To Change Your Cookie Settings

You may deactivate or restrict the transmission of cookies by changing the settings of your web browser.  Cookies that are already stored may be deleted at any time.  To find out more about cookies and how to manage or delete them, visit www.aboutcookies.org.uk.

If you choose to disable cookies, you may not be able to use all the features on our website. 

Google Analytics

Like many websites, we use Google Analytics to collect information about visitor behaviour, such as the number of visitors to the various parts of our website.  We do this to compile reports that help us improve our site. Google Analytics stores information about what pages you visit, how long you are on the site, how you got there and what you click on. This analytics data is not tied to personally identifiable information (e.g. your name or address) so this information cannot be used to identify who you are. 

You can find out more about Google’s position on data privacy as regards to analytics service, including information about the Google Analytics opt-out browser add-on in the Privacy Controls section at:

support.google.com/analytics/answer/6004245.

Other Third Party Cookies

We use third party plugins or integrate with other websites or services. These include our social media websites, facebook and twitter. For these to work they may set cookies through our site.  We do not control these cookies and you should refer to their websites for their respective privacy policies or for further information on how to opt out of them collecting any data regarding your interaction on our website.  Alternatively, you may deactivate or restrict the transmission of cookies by changing the settings of your web browser. 

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you be e-mail. Please check back frequently to see any updates or changes to our privacy policy. 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to: info@soundmind.org.uk.